🚚 Shipping & Delivery Policy

Kavae — Delivering Quality, Care, and Peace of Mind at Kavae, we believe great products deserve a great delivery experience. Every order is handled with care, speed, and transparency — because we want you to enjoy your purchase as soon as possible.

✅ Free Shipping — Always

We are proud to offer FREE standard shipping worldwide on every order, no minimum spend required. No hidden fees, no extra charges at checkout — what you see is what you pay.

⚡ Order Processing Time

Once you place your order:

• Processing time: 1–2 business days
• Our team carefully checks, packs, and prepares your items before they leave our facility.
• Note: Orders placed on weekends or public holidays will begin processing on the next business day.

📦 Estimated Delivery Time

After processing, your order will be on its way to you:

• Delivery timeframe: 5–12 business days
• Delivery times may vary slightly depending on your location and local postal services, but we always aim to get your items to you as quickly and safely as possible.
• Once shipped, you will receive a tracking number via email so you can follow your package every step of the way.

🔄 Changes to Your Order

If you need to update your shipping address, change items, or make any adjustments:

• Please contact us within 12 hours of placing your order.
• After this window, your order may already be processed or shipped, and changes may no longer be possible.
• Reach out to our support team at support@kavae.com — we’re here to help!

↩️ Returns & Refunds

We stand behind the quality of every single product we sell. In fact, we are so confident in our standards that we believe you will never need to use our return policy — our items are built to last, inspected thoroughly, and made to exceed your expectations.However, for your complete peace of mind:

• Return period: You have 30 days from the date of delivery to request a return or refund.
• Returns are only accepted if the item arrives damaged, defective, or significantly different from what was described.
• Items must be unused, in original packaging, and in the same condition you received them.
• To start a return, please email us first — we will guide you through the simple process.

At Kavae, customer satisfaction isn’t just a promise — it’s our standard. From the moment you order to the day your package arrives, we work hard to make sure your experience is smooth, reliable, and completely worry‑free.If you have any questions about shipping or your order, our friendly support team is ready to assist you.The Kavae Team